Toward a Model of Information System Development Success: Perceptions of Information Systems Development Team Members

Many information systems development (ISD) projects are deemed a failure in the field. However, several practitioners and researchers argue these projects could actually be considered successful if we used a broader definition of software development project success. Answering the call for further research on what makes ISD projects successful, this paper describes the process used to build the model of ISD Success, which includes a thorough literature review to create an initial model followed by semi-structured interviews conducted to validate the model and to allow for the discovery of emergent constructs, sub-constructs, and hypotheses. The model is tested with data collected from practitioners using Partial Least Squares (PLS) analysis. The paper concludes with a discussion of the findings and conclusions.